🔔 3
Active Leaves
5
👤
Need Attention
3
⚠️
Open Tickets
6
📋
Returning Soon
1
📅
🔗

Fresh Service Integration

With API access, ticket counts and status will update automatically. Currently showing sample data for proof of concept.

🔍
RT

Rachel Thompson E56789 MN

Marketing · HRBP: Jennifer Walsh
Medical Self - Unpaid 2025-11-18 → 2026-02-01
📋 3 tickets
Carrier Status
FMLA Exhausted
PTO Balance
0 hrs
▼
⚠️ Multiple open tickets ⚠️ Return date approaching ⚠️ Benefits continuation review needed

Payroll Action

No pay - benefits continuation active

Weekly supplement: 0 hrs

Fresh Service Tickets

3 open tickets

View in Fresh Service →

Last Communication

2026-01-15

Add note →
AF

Amanda Foster E34567 TX

Finance · HRBP: Jennifer Walsh
Medical Self - STD 2025-12-16 → 2026-02-10
📋 1 ticket
Carrier Status
Under Review
PTO Balance
8 hrs
▶
⚠️ PTO nearly exhausted ⚠️ Carrier status pending

Payroll Action

PTO supplement 14 hrs/week - LOW BALANCE

Weekly supplement: 14 hrs

Fresh Service Tickets

1 open ticket

View in Fresh Service →

Last Communication

2026-01-22

Add note →
SM

Sarah Martinez E12345 MN

Product Development · HRBP: Jennifer Walsh
Medical Self - FMLA 2026-01-06 → 2026-03-02
📋 2 tickets
Carrier Status
Approved
PTO Balance
42 hrs
▶
⚠️ Open tickets require attention

Payroll Action

PTO supplement 14 hrs/week

Weekly supplement: 14 hrs

Fresh Service Tickets

2 open tickets

View in Fresh Service →

Last Communication

2026-01-24

Add note →
MC

Michael Chen E23456 WA

Customer Success · HRBP: David Park
Paid Parental 2026-01-13 → 2026-04-06
Carrier Status
Approved
PTO Balance
88 hrs
▶

Payroll Action

No PTO supplement (WA PFML 90%)

Weekly supplement: 0 hrs

Fresh Service Tickets

0 open tickets

View in Fresh Service →

Last Communication

2026-01-20

Add note →
JW

James Wilson E45678 CA

Engineering · HRBP: David Park
Caregiver - FMLA 2026-01-20 → 2026-02-17
Carrier Status
Approved
PTO Balance
64 hrs
▶
⚡ Intermittent Leave

Payroll Action

Intermittent - track actual hours

Weekly supplement: Variable

Fresh Service Tickets

0 open tickets

View in Fresh Service →

Last Communication

2026-01-25

Add note →