Overall talent health is yellow this period. Voluntary turnover in Customer Success climbed to 18.2% annualized, driven by below-market compensation in senior IC roles. Sales vacancy costs are estimated at $420K/month across 12 open territories. On the positive side, offer acceptance rates improved to 88% following Q1 comp band adjustments, and internal mobility is trending up for the second consecutive period.
| Role Family | BU | # at Risk | Driver | Risk |
|---|---|---|---|---|
| Sr. CSM | CS | 8 | Pay @ P32 | HIGH |
| Account Exec | State | 6 | Quota + Tenure | HIGH |
| Sr. Engineer | Product | 4 | Market gap | MED |
| Impl. Specialist | CS | 3 | Career path | MED |
| Data Analyst | Corp | 2 | Pay @ P38 | MED |
| Metric | Current | Target | Status |
|---|---|---|---|
| Overall market position | P44 | P50 | BELOW |
| Pay equity gap (gender) | 2.3% | <1% | REVIEW |
| Compression ratio (Mgr:IC) | 1.06x | >1.10x | RISK |
| Total rewards cost/EE | $98.2K | Benchmark | OK |
| Offer competitiveness | 88% | 85% | OK |